Policies
Shipping
Please allow 3 to 5 days to process your order. Orders placed on a national holiday or weekends will take longer to process. On completing your purchase, you will have one or more options for delivery. This is an estimated timescale for delivery. There is a possibility our items may be delayed due to circumstances beyond our control such as a courier delay. If you need your item faster, please contact us by email.
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We offer the following shipping options:
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*1st Class Mail - USPS 5-7 Business Days
*Priority - USPS 3-5 Business Days
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My Order
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Checking Status on Order
We know you can't wait to receive your order, which is why we will be sure to notify you when your order ships via email. You can also see the current status of your order.
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Cancelling an Order
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It's not a problem to change your mind. We just ask that you contact us by email to cancel or change the item within 24 hours of placing the order. We will then provide you with further instructions. An order cannot be cancelled after delivery of good.
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Returns/Exchanges
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If you are not totally satisfied with your standard order, please contact us by email before returning, so that we know it is on it's way. Returns must be within 7 business days. Personalized, Custom Orders and Sale Items are not returnable unless it is damaged during delivery. Product must be in new condition and in it's original packaging. In all fairness, buyer is responsible for all shipping charges. While returning an item with an exchange, please keep your name, address, contact number and instructions clearly indicated.
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Damaged Order
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If your order arrives damaged, please contact us by email within 7 business days. Include in your email an explanation of the damage, along with an attached picture of product and packaging. At that time we can evaluate and send further instructions.
Privacy Policy
We do not sell or distribute our customer list.
Contact Us
Contact our customer service M-F from 9:00 am to 5:00 pm pacific time. We are happy to help! We answer questions as quickly as we can and appreciate your patience. We may not be available on holidays for customer service, but will resume on the following business day.
Our contact number 360-909-6445
Payments
"I Do" and More online store currently accepts Visa, Mastercard, Discover, and American Express credit cards. We also accept payment via Paypal and Square.